Meet the team behind ProActive ReSolutions

Dr. Annabel Chan is a clinical and forensic psychologist with over sixteen years across prisons, hospitals, universities and private practice, and current President of the Asia Pacific Association of Threat Assessment Specialists. She specializes in risk assessment and psychologically safe workplaces, blending evidence-based and trauma-informed practice. As a queer, neurodivergent Chinese migrant, Annabel brings a personal understanding of belonging to her work building trust across diverse teams.

Madeleine Dignam spent over twenty years as a stakeholder and community engagement manager across federal and state government, work that took her through natural resource management, emergency response and First Nations community outcomes. She's skilled at helping people actually hear each other, not just take turns talking. Maddy is especially driven by workplaces that are culturally aware and psychologically safe, a commitment shaped by two decades of seeing what happens when they aren't.

Ashley Moore guides organizations through complex conflict at the intersection of justice, equity, diversity and inclusion, drawing on over fifteen years across program development, facilitation and restorative justice processes. She's spent her career helping people and systems find their way back to functioning. An avid outdoor enthusiast, Ashley spends her downtime in the mountains and rivers of British Columbia, the same patience and steady footing she brings into the room.

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Shirley Nakata has built a career across university ombuds work, private legal practice, human rights investigation at the Canadian Human Rights Commission, and professional conduct oversight for BC's teaching profession. Her focus throughout has been advancing justice, equity and anti-racism. When she's not working, Shirley is an avid reader, foodie and cookbook collector, the same curiosity and attention to detail she brings to every case.

Max Kimber has practised as a barrister since 1979 and was appointed Senior Counsel in 1999, building a career resolving workplace and employment disputes through litigation and mediation. He describes himself as a resolutionary, committed to early intervention over escalation. Trained as a mediator in 1992,  decades before alternative conflict resolution frameworks were embraced, Max brings a rare, hard-won patience to every case.​

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Laura Mack's calm, grounded facilitation style builds trust with a team almost immediately, the openness real conflict work depends on. She specializes in virtual facilitation and has coached leaders across the BC Health Authorities. Off the clock, Laura facilitates #BESTYOUth, a social-emotional program for BC high schoolers, and has spent years volunteering with the North Shore Restorative Justice Society, the same patient instinct she brings to every engagement.

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Kimberly Anderson spent over fifteen years in higher education building institutional response systems for sexual violence, harassment and discrimination, work across roughly twenty institutions during a formative period for the field. She partners with ProActive on select engagements, offering policy review and trauma-informed investigation grounded in restorative justice. Kim's focus on repairing harm after a case closes comes from watching too many processes end at "resolved" without actually being over.